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Getting Started
- How is teleCalm safe home phone service different from other phone services?
- Will this replace the current home phone service?
- Can I install teleCalm myself?
Caregiver App
- How do I install or update the Caregiver app on my smartphone?
- What do the icons mean in the call history?
- Is there a limit to number of contacts you can have in the Caregiver app?
Troubleshooting
- How do I reset my password in the Caregiver app?
- What does the “Adapter Offline” message mean and how do I resolve it?
- Who do I contact if I have a problem with my service or the app?
Billing
- How do I update my credit card information with teleCalm?
- How much does teleCalm service cost?
- Do you offer any discounts or promotions?
Porting
- Can I keep my current phone number, or the phone number of my loved one?
- Does the number have to be ported over immediately, or can we decide to do that later?
- What if my loved one does not have a phone number?