Troubleshooting

• What does the “Adapter Offline” message mean and how do I resolve it?
• How do I reboot my teleCalm adapter?
• What do the lights mean on the teleCalm adapter?
• How do I reset my password in the Caregiver app?
• The antennas on the adapter are loose. Is there a way to tighten them?
• I’m having some static on my teleCalm line. Is there anything I can do to improve that?
• How can I turn off the notification dot for the Caregiver app on my Android phone?
• How do I program the photo phone buttons?
• Can I mount the teleCalm adapter on the wall?
• Who do I contact if I have a problem with my service or the app?