Is teleCalm covered by health insurance, Medicare, Medicaid, or Lifeline?

No. teleCalm is a private-pay service. Private health insurance, Medicare, Medicaid, and Lifeline do not currently cover teleCalm subscriptions or provide discounts. Customers pay teleCalm directly.

However, teleCalm may help reduce phone-related expenses by replacing existing phone service and protecting against unwanted calls and financial scams.

Can I use teleCalm with Lifeline home phone service?

teleCalm does not participate in the federal Lifeline program, so Lifeline discounts cannot be applied to teleCalm subscriptions.

teleCalm Caregiver replaces your existing home phone service rather than working as an add-on to a Lifeline-supported phone line.

You can typically keep your existing home phone number by transferring (porting) it to teleCalm, subject to number portability requirements. However, your Lifeline discount will not transfer. Additional information on porting is available at https://www.telecalmprotects.com/porting/.

Important: Do not cancel your existing phone service until your number transfer is complete.

Can I use teleCalm Mobile with a Lifeline or government-subsidized cell phone?

Possibly, depending on the phone and its software.

Many government-subsidized cell phones use customized versions of Android that may restrict the installation or operation of teleCalm Mobile. Even if the app can be installed, some phones may not support all features or work reliably.

Before subscribing, contact teleCalm Support with your phone's manufacturer, model, and cellular provider to discuss compatibility.

Can teleCalm help reduce phone expenses?

Yes. Depending on your current phone service and calling needs, teleCalm may help reduce costs while providing additional protection and peace of mind.

• Replace existing phone service: teleCalm Caregiver replaces your current home phone provider, potentially eliminating that monthly bill.
• Help prevent financial scams: Incoming and outgoing call controls help protect vulnerable adults from unwanted callers, telephone scams, and financial exploitation.
• Reduce family stress: Features such as Repeat Dialing protections and Quiet Hours help manage repeated calls and late-night interruptions.
• Maintain independence: Your loved one can continue using a familiar home telephone while family caregivers manage calling protections remotely through the Caregiver App.

No phone service can guarantee protection from every scam, and actual savings will vary.

Does teleCalm charge additional monthly taxes or fees?

No. All standard monthly taxes and fees are included in teleCalm's advertised monthly subscription prices. There are no additional standard monthly taxes or service fees.

One-time charges, such as activation or transferring an existing phone number, are separate. Optional services or other applicable charges may also be billed separately. View our current plans and pricing for details.

Have questions before subscribing?

For help choosing a plan or replacing your loved one’s current home phone service, contact the teleCalm team at 888-701-0411 or support@telecalmprotects.com.