What phone numbers are supported?
teleCalm supports both domestic and international calling.
For calls within the local area code, we support both 7-digit and 10-digit dialing. Contact phone numbers entered in the Caregiver app should be entered as 10-digits.
For long-distance calls in the US and Canada, simply dial the 10-digit area code and phone number (e.g., 999-555-1212). You can also dial the ‘1’ in front of the phone number, but it isn’t required. Contact phone numbers entered in the Caregiver app should be entered as 10-digits.
For international calls, dial 011 + country code + phone number. International numbers should be entered into the Caregiver app without the 011. If you’re having issues with entering international numbers into the Caregiver app, please submit a ticket to teleCalm Support and we can help resolve your issue.
teleCalm DOES NOT support Directory Assistance (4-1-1) or Operator Assistance (0) calls.
Emergency 9-1-1 calls are handled normally, unless the subscriber has requested different levels of service. See: Does teleCalm provide 911 service?